Order and Shipping Information
Thanks you for being a customer of The Hope Chest. Below you will find information about our payments, shipping, and our return policy.
We use PayPal to accept payments via our online store. You can pay for your order using Mastercard, Visa, American Express and Discover, and you do NOT need to have a PayPal account to do so.
All orders are sent via US Standard Mail. Your order should arrive in approximately 7-10 days.
For International Orders, if additional postage is required, your credit card will be charged the difference.
I am sorry but there are no returns/refunds allowed for patterns or Technique Sheets. Replacement of products damaged during shipping will be given if a photo of the damage with a claim is given within 14 days of receipt.
If you have any other questions or need customer support … please use my contact form or email me at firstname.lastname@example.org to submit your question and we will get back to you as soon as possible.